My Hasselblad 500C and 80/2.8 T* arrived on Thursday from Adorama.com. I paid $189US for the 500C and about $350US for the 80/2.8 T*. However, I didn't get shipped a 500C in E+ condition - I was instead shipped a 501CM in mint condition. It was an odd dilemma that I spent most of the night following the camera's arrival deliberating upon: should I call up Adorama and tell them what happened? I talked to my mother and she seems to have said that I should keep the camera. I talked to my girlfriend and she said the same thing and added that I should keep my mouth shut. I spoke to Dong, my primary shooting buddy, and though his first reaction was to ask whether or not I was going to return the camera he seemed to have rationalized the situation later on and figured that I couldn't be responsible for what happened. So I decided to do something very un-democratic and called up Adorama Friday morning. The phone conversation went something like this:
Jeff L: Hello and thanks for calling Adorama. Jeff speaking. =) (he didn't really say "happy face" but it sounded like he was smiling . . . probably wasn't early enough for him because it was 9am MST and they were two hours ahead)
K: Hi Jeff . . . is that "Jeff L" by any chance? ("Jeff L" was the sale person whose name shows up on my invoice)
Jeff L: Yes, yes it is. How may I help you?
K: This is Klyment calling from Alberta, Canada. My Hasselblad 500C and 80/2.8 T* CZ arrived yesterday and I'd like to thank you. So . . . thanks.
Jeff L: You're welcome.
K: However, I wasn't shipped a 500C. I was instead shipped a 501CM.
Jeff L: . . . <odd silence>
K: Ummm . . . the Hasselbald 501CM is three generations newer than the 500C. It's worth more. A lot more.
Jeff L: . . . <odd silence> :-o (<--dunced look? Hahah, something like that =P)
K: The condition is right, though! E+! And the lens is right, too.
Jeff L: Could you check the Adorama part number for me please? It should be somewhere on the body on a white sticker.
[I find the sticker on the bubblewrap that was used to pack the camera . . . some minor details here and then . . . ]
Jeff L: Well, that's the part number of the item you purchased . . .
K: Hmmm, that's strange, the part numbers all match up with the invoice but the descriptions are all different . . .
Jeff L: Could you give me a minute? Let me check up on this.
[Jeff L is gone for roughly a minute. Upon his return . . . ]
Jeff L: You know, that's really bizarre. In fact, nothing has really happened like this before. The descriptions in the database, online, and on the sticker don't match up but all of the part numbers do and the descriptions are all fairly similar. But what's even more bizarre is that you called in to report that you have gotten a significantly more valuable item than what you paid for! (I think Jeff L just realized the differences between the 500C and the 501CM at this point)
K: Yes, that is bizarre. I'm not sure why I called . . .
Jeff L: Hold on to the camera until Monday and I'll give you a call.
K: Can I use the camera in the meantime?
Jeff L: (Laughing) Yes, go ahead.
K: Thanks, Jeff. =)
Definitely quite weird. Anyway, this incidence is completely unrelated with why Adorama is a cool place to get used stuff. The reason Adorama is cool for used equipment, especially medium format gear, is that the selection is excellent and the ratings system is pretty conservative. Furthermore, prices are often better than that of KEH.com and even eBay! On top of all of that, they give you a ten day satisfaction guarantee and a one hundred day warranty on used gear. There are also multi-year extended warranties available.